Home
FAQ List

FAQ's

  • Our standard check-in time is at 3 PM. This schedule allows our cleaning staff ample time to prepare the apartment for your stay. That being said, the day before check-in, please do check with us and we will do our best to accommodate an earlier check-in request if possible.

  • Our standard check-out is at 11 AM. Late check-outs are not permitted as our housekeeping team needs to clean and ready the room for the next guest arriving in the afternoon. You will receive check-out instructions a day prior to your departure. That being said, the day before check-out, please do check with us and we will do our best to accommodate a later check-out request if possible.

  • At Stayprime Serviced Apartments, we offer a hassle-free self-check-in process. Two days before your expected arrival, an email will be sent to you, including the following information:

    1. Detailed instructions on entering the building and accessing your designated apartment.
    2. A 24-hour emergency contact number in case you require assistance. Please ensure you have access to this email upon arrival at the apartment building.
  • For the best deals and affordable prices, always book through our direct website.

    First, browse through our self-catering apartments on this page. Once you’ve decided on your preferred stay, simply click the ‘Book Now’ button in our website booking engine to complete your reservation.

    If you have any questions or concerns, feel free to contact our team

    Email: info@stayprime.co.uk

    Phone: +44 207 243 9698 

  • No, pets are not permitted within the property.

  • Unfortunately, due to our prime central locations, parking is not provided at any of our properties.

  • Indeed, our strategically located serviced apartments in central London offer an exceptional setting near iconic landmarks, vibrant business districts, and hidden gems—all effortlessly reachable through nearby transport links.

    Our apartments provide a perfect base from the bustling streets of Marylebone to central areas like Tottenham Court in Fitzrovia, Kensington Gardens, Portobello Road in Notting Hill, and the marvelous Hyde Park near Earls Court. Ideal for short or extended stays, they offer a cozy home-away-from-home experience for business travelers, couples, and solo adventurers alike.

  • Smoking is strictly prohibited both inside and outside the building premises.

  • We cannot guarantee late check-out or early check-in. However, with prior notice and subject to availability, we can arrange for an earlier check-in or departure. Please note that additional charges may apply, so be sure to check with our reservation team directly.

    Email us if you have more questions: info@stayprime.co.uk

Be Part of Our Community

Want to stay informed and grab exclusive deals? Join our community today. You'll get updates, access to insightful blogs, and special promotions right in your inbox

Newsletter